The Lord Stanley Hotel respects the privacy of its guests and is committed to ensuring that your personal information is kept secure and confidential at all times.

Making An Online Reservation

Your personal information is collected in order to secure your reservation, to facilitate the check-in process and future reservations, to provide you with hotel services, and to keep you informed of news and promotions in the future. Information is kept on a secure server and will not be disclosed to third parties except as required by law. If you wish to opt out of receiving news and promotions, please advise the reception desk upon arrival.

The website collects Google demographics and interest data so we can better understand how to deliver services. You may select to opt-out of this feature by installing the Google Analytics Opt-out Add-on. Here is the link to this Add-on: https://tools.google.com/dlpage/gaoptout/

Protecting Your Privacy

Security measures have been integrated into the design, implementation and day-to-day operating practices of this website as part our commitment to protect the information we hold. Any personal information provided to us through our website is collected, used and disclosed in accordance with the British Columbia Freedom of Information and Protection of Privacy Act and other applicable legislation. This act identifies personal information to include recorded information about an identifiable individual, such as name, address, phone number, e-mail address and credit card information. Information and data may be automatically collected through the standard operation of our Internet servers and through the use of cookies. Cookies are small bytes of data stored on your computer that enable us to deliver content tailored to your preferences. You may set your browser to notify you when a cookie is received, giving you the option to either accept or reject it. The Lord Stanley Hotel reserves the right to make changes to this Privacy Policy at any time. We will notify you of modifications through this website. Please check back for updates and changes.